I'm new to Kickstarter! How does this work?
Welcome! Hopefully this is the first of many projects you discover and support via the platform! Kickstarter is not a store, backers pledge to projects to help them come to life and support a creative process. To thank their backers for their support, project creators offer unique rewards that speak to the spirit of what they’re hoping to create. If the campaign reaches funding, at the end you’ll be charged the amount you pledged.
Later, you’ll receive a invite to the “pledge manager” (Backerkit) where you’ll be able to pay any relevant taxes and shipping costs (see the “shipping” section of the campaign story) and provide your details for delivery. This is an important step because without it, we can’t deliver your rewards.
The final rewards will be delivered to you early 2025, once they’re manufactured.
Last updated: June 30, 2024 06:04
Are you using a pledge manager?
Yes! We’ll be using Backerkit as we have for our previous two campaigns. All of the add-ons available on the Kickstarter will also be available there.
Last updated: June 07, 2024 09:22
How do I specify the language for my copy of the game?
In the pledge manager, Backerkit, you’ll be able to select the language you’d like for each copy of the game you’re receiving from the available options. Note that German language versions are only available for backers in DE/AT/CH.
Last updated: June 28, 2024 08:27
Where will my rewards ship from?
For English-language copies of the game and expansion: If you’re based in the US or Canada, your game will ship from the US. If you’re based anywhere else in the world, your game will ship from the UK.
For German-language copies of the game and expansion: Your game will ship from Germany
All posters and original line art will ship from the UK separately.
Last updated: June 28, 2024 09:33
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.